Help & safety

Paying a vendor safely

• Only pay deposits to the mobile money or bank details shown on the vendor's profile here. If someone in chat gives you a different number, stop and report it.
• Agree everything in writing: date, venue, what's included, deposit, balance date, cancellation terms.
• Pay in stages. A 30–50% deposit is normal; paying in full months ahead is not.
• Ask for a receipt for every payment.

What "Identity checked" means

The vendor's identity was verified through an NIA-approved provider, and our team confirmed their social profiles, business contact and portfolio rights. It is not a guarantee of quality or delivery — it means the person is who they say they are.

Reporting a problem

Use "Report" on any vendor profile, post or comment. Tell us dates, amounts and copy any messages. We review every report; substantiated scams lead to removal and records are kept so the same person cannot re-register.

For vendors

• Applications are usually reviewed within a few days.
• Upload only your own work. Every item is reviewed before it goes live.
• Never share your ID documents through the app or chat — we will never ask for them.

Contact

hello@weddinginghana.com · Accra, Ghana