Privacy Policy

1. Who is responsible

Wedding in Ghana is the data controller for personal data processed through weddinginghana.com and our mobile application. We intend to register with the Data Protection Commission of Ghana before launch. Contact: privacy@weddinginghana.com.

2. What we collect

• Account: name, email, password (hashed by our authentication provider), optional city, sign-in method.
• Planning: wedding date, budget, guest count, checklist, saved vendors and posts, likes and comments.
• Vendor applications: business name, category, city, description, business phone number, social profile links, optional website and starting price.
• Portfolio media: photos and videos vendors upload, and their captions.
• Messages: the content of conversations between couples and vendors.
• AI assistant: the questions you ask, which are sent to a third-party AI provider to generate an answer.
• Reports: what you report and why.
• Technical: device and app information, approximate location from IP, and security signals used to protect the Service.

What we deliberately do not collect in the app: Ghana Card, voter ID, passport or driver's licence images or numbers, selfies or biometrics. Identity verification for vendors is performed by a provider approved by the National Identification Authority, and we receive only a minimal verification outcome — not your documents.

3. Why we use it

• To provide the Service: accounts, discovery, planning, messaging, the feed and the assistant (performance of a contract).
• To verify vendors and keep the marketplace safe: business checks, moderation, report handling and fraud prevention (legitimate interests and legal obligations).
• To communicate with you about your account and the Service.
• To improve the Service using aggregated, pseudonymised usage data.

4. Who we share it with

• Vendors and couples see what you choose to share with them (your display name, messages, comments, public profile content).
• Service providers: Google Cloud / Firebase (hosting, database, authentication, storage), an AI provider for the assistant, and, for vendors, an NIA-approved identity verification provider. Providers process data on our instructions.
• Authorities where required by law or to protect people from harm.

We do not sell personal data.

5. Where data is stored

Our infrastructure runs on Google Cloud in the European Union (europe-west1) with encryption in transit and at rest. Transfers outside Ghana are made with appropriate safeguards.

6. How long we keep it

• Account and planning data: until you delete your account.
• Messages: until the conversation is deleted or your account is removed; the other participant keeps their own messages.
• Unfinished uploads: deleted after one hour. Rejected uploads: deleted on decision.
• AI usage counters: 3 days. Security audit events (pseudonymised, no content): 90 days.
• Reports and enforcement records: up to 2 years, so that banned accounts cannot simply re-register.

7. Your rights

Under Act 843 you can access, correct, export and delete your personal data, and object to certain processing. Use Account & privacy to export or delete your data, or email privacy@weddinginghana.com. Deletion hides your public content immediately; remaining data is removed by a daily job. You may also complain to the Data Protection Commission.

8. Children

The Service is for people aged 18 and over.

9. Security

All application writes go through server-side functions with validation and rate limits; clients cannot write directly to our database. Access to review tools requires server-issued roles. No system is perfectly secure; tell us at security@weddinginghana.com if you find a problem.

10. Changes

We will announce material changes on the Service.